Azim gets driving license to support his livelihoods

Azim Khan is a poor resident of Geneva Camp in the Mohammadpur area of Dhaka city. He makes a living by driving an auto-rickshaw though he did not have a driving license. Because of this every now and then he was facing problems with the traffic authorities which made his livelihoods difficult and uncertain. The only solution to his problems was to obtain a valid driving license. But despite several attempts Azim could not get a driving license from the authorities because he did not have either a birth certificate or a national identity (NID) card. Like many other residents of Geneva Camp Azim was not aware of the 2008 court ruling that guarantees Bangladeshi citizenship of the Urdu-speaking community members. Hence, he did not know that he was entitled to get legal identity documents from the authorities that are required to prove his citizenship and to receive essential services from the government.

One day Azim’s wife attended a community meeting organized in her area by a paralegal from the Council of Minorities (COM). In that meeting, the paralegal explained to the community members about their citizenship rights and entitlements. From this discussion, Azim’s wife came to know about the importance of legal identity documents to access the rights and entitlements of a citizen. She also learned about the services provided by the COM paralegals. The next day she visited the Geneva Camp Paralegal Centre and sought assistance from the paralegals for obtaining an auto-rickshaw driving license for Azim. The paralegals explained to her the process and documents required for obtaining a driving license. On hearing that Azim did not have a birth certificate they started to work with him in order to ensure that he can obtain one. With help from the paralegals Azim received his birth certificate within 15 days. For the first time in his life he now owned a legal identity document that proves his citizenship in Bangladesh. The paralegals then helped Azim to submit an application to the office of Bangladesh Road Transport Authority (BRTA) for his driving license. Within a month Azim received his driving license.

Azim now drives his auto-rickshaw six days a week without fear of harassment from the authorities. He is making a decent income to support his family and have also admitted his son in school. A birth certificate and driving license obtained with assistance from COM paralegals have thus changed the life of Azim and his family.

Shahana gets a loan to start a business

Shahana Begum lost her national identity (NID) card when she went to vote during the national election of 2014. She didn’t have any photocopy of the card and faced numerous problems due to not having her NID. It barred her from accessing services from many formal institutions. Shahana and her husband Mohammad Karim live in Geneva Camp in Mohammadpur, Dhaka with their four children. The family earned a meagre income with which it was difficult to get by every day. One of her sons then decided to start a business but he did not have the capital required for it. Unable to arrange the money from any other sources Shahana tried to get a loan from a cooperative. However, getting loan from the cooperative required submission of a photocopy of NID with the loan application. Hence, she could not even get a loan from the cooperative due to not having her NID.

One day a paralegal from the Council of Minorities (COM) went to her house as part of household visit activities of the organization. Shahana informed the paralegal about her situation and told her how she was facing many problems due to not having an NID. The paralegal advised Shahana to go to the Paralegal Centre to get assistance. Without any delay Shahana went to the Paralegal Centre the very next day. A COM paralegal then took her to Mohammapur office of the National Election Commission (NEC) – the issuing authority of NID cards. After searching through hundreds of records the NEC officials were able to identify her NID card number. But getting a duplicate card issued required completion of many other formalities. The first requirement was filing a general diary at the local police station informing them about the missing NID. The COM paralegal assisted Shahana to file the general diary at the police station. The paralegal then helped Shahana to fill in an application for a duplicate NID card and submit it at the NEC with a photocopy of the general diary.

Approximately one month after submitting her application Shahana received a duplicate NID from the NEC office. She then used a photocopy of her new NID to successfully obtain a loan from the cooperative. Her son invested the money to start his business and is now earning a decent income to support the family. Thanks to the support from a COM paralegal, the financial condition of Shahana’s family has improved and she is now looking forward to a better future.

Mehedi is able to continue his studies

Mehedi lives in Camp No. 5 in Bangalipur area of Syedpur district with his father Mohammad Jabed and mother Mosammat Sabera. His parents had big dreams for Mehedi as he was their only child. They decided to ensure a good education for him no matter how difficult it was for them to manage it. When Mehedi got to class five, the school authorities asked his parents to provide a copy of Mehedi’s birth certificate which was a government requirement for the registration for primary school certificate (PSC) examination at the end of class five. Jabed and Sabera had no idea about what a birth certificate was and how or from where to get it. They became heavily distressed worrying Mehedi’s future.

Jabed asked his neighbors for their help. One of the neighbors told him that there were two paralegals in Syedpur working for the Council of Minorities (COM) who helped to get birth certificates for his children. Jabed immediately got in touch with a COM paralegal and asked for her help. Mehedi did not have an immunization card. So, the paralegal first helped Jabed to get an immunization card issued for Mehedi from the municipality office. Then she helped Jabed to fill in the birth certificate application form, got it signed by the ward councilor and went back to the municipality to submit it. But the officials at the birth registration section refused to accept the application claiming that in 2007 municipality officials went to every household and issued birth certificates for everyone. They further said that they will issue a birth certificate for Mehedi only if copies of his parents’ birth certificates are submitted with the application. Neither Jabed nor Sabera had birth certificates so they became very much disheartened by this. The paralegal then took them directly to the mayor of Syedpur municipality and shared the situation with him. The mayor asked Jabed and Sabera if they had national identity (NID) cards and they said yes. The paralegal informed the mayor that in 2007 when municipality officials were enlisting for birth registration by doing household visits they did not go to the camps of the Urdu-speaking community. However, everyone there now has NID cards. On hearing this the mayor immediately instructed an official from the birth registration section to issue a birth certificate for Mehedi. He also instructed the official to provide birth certificates to any camp residents who applies for one. After this Mehedi got his birth certificate within a few days.

With his birth certificate Mehedi was able to register for the PSC examination and successfully passed it with GPA 3.92. He is now studying in class six. Both Jabed and Sabera are very happy that Mehedi is able to continue his education. Moreover, realizing the importance of birth certificate, they, too, have got their birth certificates issued as well.

Education Development Project

Education Development Project

Project period: 1 Year (01/01/2022 to 31/12/2022)
Total Budget: 61,17,500 BDT
Donor: The Ahmad family Foundation

Jointly Implemented by Council of Minorities and Al-Falah Bangladesh

Geographic area
Presently Dhaka (Mirpur & Mohammadpur), Chattogram, Saidpur, Khulna and Mymensingh, Bogura and Adamjee are the main targeted areas where CoM have involvement. CoM has a plan to expand the area according to the need and purpose of the project it will design in future.

• Camp based Urdu Speaking Community

Research Study

Research Study

Project period: 1 Year (01/07/2022 to 30/06/2023)
Total Budget: 60,000 BDT
Donor: Previous Fund

Geographic area
Dhaka City Corporation.


  • Minority & Indigenous Youths from All over Minority Communities.